PLEASE READ THIS TERMS AND CONDITIONS CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES

1. GENERAL

a) These terms and conditions ("Terms") constitute a legally binding agreement between the user and DASV Technologies Pvt Ltd (the "Company") regarding the user’s use of the website peprop.money (the “website”) and any services offered by the Company including but not limited to delivery of content via the website, any mobile or internet connected device or otherwise (the "the service").

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

b) This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms and conditions for access or usage of peprop.money

c) The domain name peprop.money, is owned and operated by DASV Technologies Pvt. Ltd. ("Company") a Private Company limited by shares, incorporated under the provisions of the Companies Act, 2013, and having its registered office at 35/2, Street No. 6, Friends Colony Industrial Area, Shahdara, East Delhi, Delhi 110095, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective representatives, administrators, employees, directors, officers, agents and their successors and assigns.

2. Definition

Unless the context otherwise requires, the following capitalized words shall have the meaning assigned to them below.

“Admin Verified” refers to the approval provided by the administrator at Company the User to use a particular Service or set of Services subject to the user information submitted, KYC, risk assessment and execution of any other controls or protocols that may require to verify and authenticate the User in accordance with applicable laws, including but not limited to the RBI Guidelines.

“Bank” refers to any bank or financial institutions that are licensed and regulated by the Reserve Bank of India (“RBI”), which Company has partnered with towards offering the Services. It is hereby clarified that the term “Bank” also includes any sponsor banks that Company has partnered with, by establishing software protocols and direct integrations via API.

“Business Days” means any day in which banks are open for business in Noida, India and New Delhi, India.

“Business Current Account” or “Payment Account” refers to a bank account that is linked by the User with the Company for settlement of proceeds. The Business Current Account can either be opened afresh with any Bank and linked to the Company’s Platform for settlements or by completing KYC verification and linking an existing bank account to the company’s website. Usage of the Business Current Account by any user is subject to the terms stipulated by the RBI Guidelines

“Card Payment Network” shall mean the card payments network managed by VISA, MasterCard, AMEX or any other card network in order to facilitate a transaction initiated using a card.

“Card Payment Network Rules” refer to the written rules, regulations, releases, guidelines, processes, interpretations and other requirements (whether contractual or otherwise) imposed and adopted by the Card Payment Network.

“Customer” shall mean any individual or entity that transacts with the user resulting in transference of funds to the User.

“Escrow Account” shall refer to the nodal account or escrow account maintained by Company with the Bank in accordance with the RBI Guidelines.

“Know Your Customer” or “KYC” shall mean the various norms, orders, rules, regulations, laws, and statutes as per applicable laws, including the RBI Guidelines issued from time to time according to which company procure personal identification details from the User desiring to access/use the company’s website.

“Payee” means any person to whom a payment is made, using the Services, (and the term includes a user who uses the Services to receive payment.

“Payer” means any person who makes a payment, using the Services (and the term includes a user who uses the services to make payment.

“RBI Guidelines” refers to the extant rules, regulations, orders, directions, notifications and guidelines issued by RBI, including but not limited to - the Payment & Settlement Systems Act, 2007, RBI Directions for opening and operation of accounts and settlement of payments for electronic payment transactions involving intermediaries dated November 24, 2009, the Guidelines on Regulation of Payment Aggregators and Payment Gateways dated March 17, 2020 and the Master Directions for Know Your Customer (KYC), 2016, as amended from time to time.

“Transaction” means a payment instruction that results in the successful transfer of funds (a) from a User to a Payee; or (b) from a Payer to a User, as the context requires;

“You”, “User”, “We”, “Us” and “Our” For the purpose of these Terms and Conditions ("Terms"), wherever the context so requires,

• The term 'You' & 'User' shall mean any legal person or entity (Builder, Chanel Partner, freelancer, investor, sole proprietor, partnership firm, company, LLPs, trusts, societies or HUFs) accessing or registering on the Company’s platform and/or transacts or avails services.
• The terms 'We', 'Us' & 'Our' shall mean the website and/or the Company, as the context so requires.
• The terms 'Party' & 'Parties' shall respectively be used to refer to the user and the Company individually and collectively, as the context so requires.
• The term ‘user’ shall also include such personnel of the user (including but not limited to any current or former officers, directors or employees of the User) who access the Company’s Platform using the User Account credentials with either full rights or limited rights, as the case may be.
• The use of the website by the User is solely governed by these Terms as well as the Privacy Policy ("Policy", available at website, and any modifications or amendments made thereto by the Company from time to time, at its sole discretion. Visiting the home page of the Website and/or using any of the services provided on the Website shall be deemed to signify the User's unambiguous acceptance of these Terms and the aforementioned Policy, and the User expressly agrees to be bound by the same. The User expressly agrees and acknowledges that the Terms and Policy are co-terminus, and that expiry / termination of either one will lead to the termination of the other.
• The User unequivocally agrees that these Terms and the aforementioned Policy constitute a legally binding agreement between the User and the Company, and that the User shall be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by the Website, and that the same shall be deemed to be incorporated into these Terms, and shall be treated as part and parcel of the same. The User acknowledges and agrees that no signature or express act is required to make these Terms and the Policy binding on the User, and that the User's act of visiting any part of the Website constitutes the User's full and final acceptance of these Terms and the aforementioned Policy.
• The Company reserves the sole and exclusive right to amend or modify these Terms without any prior permission or intimation to the User, and the User expressly agrees that any such amendments or modifications shall come into effect immediately. The User has a duty to periodically check the terms and stay updated on its requirements. If the User continues to use the Website following such a change, the User will be deemed to have consented to any and all amendments / modifications made to the Terms. In so far as the User complies with these Terms, he/she is granted a personal, non-exclusive, non-transferable, revocable, limited privilege to enter and use the Website.

3. Eligibility

The Platform must be accessed/used only by persons who can enter into legally binding contracts under the Indian Contract Act by virtue of being ‘competent to contract’ within the meaning of Section 11 of the Indian Contract Act, 1872

4. Registration and Access

To access and use the Platform and Services, You must have a User Account registered on the Platform. The User Account is provided to you in partnership with the Banks in accordance with the RBI Guidelines. In this regard, You will provide the Company and the Service Providers (as applicable) with all documents and information required to carry out KYC in accordance with the RBI Guidelines. You must provide true, accurate, current and complete information at all times, failing which, peprop.Money may at any time reject Your registration and terminate his right to use or access the peprop.money Platform and/or Services. For the purpose of conducting KYC on the User, peprop.Money has the right to seek the self-attested copies of the documents, as submitted during/post the registration process.

You understand and unconditionally agree that even though You may be allowed to execute transactions on the peprop.Money Platform, the funds shall not be settled to Your account if there KYC obligations pending on Your part in accordance with the RBI Guidelines. Further, upon non- completion of Your KYC obligations, as mentioned above, to the satisfaction of peprop.Money, We reserve the right to not release the settlement amounts to You and eventually reverse the funds to the account from where such payment originated if the non-completion of Your KYC obligations continue.

When You register on the peprop.Money Platform, a User Account will be created based on the information You have provided. You are advised to keep the User credentials in confidence as you will be solely responsible for anything that happens through the User Account. You will ensure that the User Account details provided and/or updated are correct and complete at all times. You shall inform peprop.Money of any change in the User email address, mobile number, address, change in authorization, control or legal status or cessation of the User’s business in advance writing at least 30 (thirty) Business Days.

You shall be responsible at all times for maintaining the safety and confidentiality of the username, password and any other information pertaining to the User Account and for preventing unauthorized access to the User Account and devices. peprop.Money will not be liable for any mistake or misuse of User Account by either the User or by any person authorized by the User, or by any person gaining access to the Services through the User Account;

It shall be Your responsibility to review these Terms periodically for updates / changes. Your continued use of the peprop.Money Platform following any amendments of these Terms is construed as deemed acceptance of such amendments. Subject to the User’s continued compliance with these Terms, peprop.Money grant the User a personal, non-exclusive, non-transferable, limited privilege to access and use the peprop.Money Platform.

You will use the peprop.Money Platform only for lawful business activities and will not carry out any activity which is banned, illegal or immoral, or in any manner facilitate furtherance of any such activities which constitutes a violation of any law or regulation, including but not limited to the RBI Guidelines.

It is hereby clarified that any funds lying in the Business Current Account is held by the relevant Bank and shall be governed by the terms framed by the said Bank. Funds in the Business Current Account shall belong to the account-holder registered on the Bank’s records and will be subject to applicable Bank charges.

You will be responsible and shall indemnify peprop.Money against any liability, costs or damages arising in connection with (a) the User providing false, incorrect or misleading, information; and (b) compromise of the User Account credentials. peprop.Money reserves the right to refuse access to the peprop.Money Platform, terminate accounts, remove or edit content at any time without notice to the User concerned if these Terms are violated.

The User unconditionally authorizes peprop.Money to generate Lightweight Directory Access Protocol (LDAP), the User credentials and subscribe to the API's on the sponsor Bank’s web portal or software platform on behalf of the User to facilitate the Services. The User has authorises peprop.Money to service the User's Business Current Account on their behalf with regards to queries and complaints raised by the User and/or third party for facilitation of the Services including authorisation for raising of queries with the Banks on their behalf.

5. SCOPE OF SERVICES

Subscription Services

During the Subscription Term, the company will provide the access to use Subscription Services in accordance with these Terms of Service and the relevant Order Form. The User may, at any time, subscribe to additional features of the Subscription Services (existing features or new features that may be made available by the company from time to time) by executing an additional Order Form. The company may update the Platform from time to time, without adversely affecting the Services. The company, however, are under no binding obligation to release new features or updates to the Platform. the company makes no representations as to future features and functionalities, irrespective of any public announcements or comments in this regard.

Subscription Services will be made available 24 hours a day, 7 days a week, except for Planned Downtime or Force Majeure.

Third Party Service Providers or Third-Party Software

The company may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.

The company may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce the Terms and Conditions or Privacy Policy(available on the website); respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of the users or the general public.

Please note that the platform sometimes contains links to other websites that are not subject to company’s Terms and conditions and/or privacy policy. Visitors to the platform can be directed to third-party websites for more information, such as Advertisers, blogs, content sponsorship, provider services, social networks, etc.

6. TERMINATION

The Company reserves the right, in its sole discretion, to unilaterally terminate the User's access to the services offered on the Website, or any portion thereof, at any time, without notice or cause. The Company shall have the right to indefinitely suspend or block access to the User’s account on the application and/or Website and refuse to provide the User access to the application and/or Website if

• If the User engages in or is suspected of engaging in any illegal, fraudulent or abusive activity; or
• If the User provides any information that is untrue, inaccurate, not current or incomplete in any respect or Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with these Terms.

7. Data, Audit & Security

peprop.Money may monitor all Transactions to flag and prevent high-risk practices and fraudulent transactions. It is understood that peprop.Money may also engage Service Providers to assist in these efforts. In the event of any suspicious or unusual activity being carried out through the User Account, such account may be temporarily or permanently suspended.

The User and peprop.Money each represents and covenants to the other that: (a) it does not store card information or any related data within its database or any servers accessed by it, except for limited lawful purposes compliant with the RBI Guidelines; (b) it will adhere to the data security protocols prescribed under the RBI Guidelines, including the procedures for incident management and reporting; and (c) its systems and infrastructure are compliant with the Payment Card Industry-Data Security Standard (“PCI-DSS”) and Payment Application-Data Security Standard (“PA-DSS”).

peprop.Money at its sole and absolute discretion may conduct inspections, risk and security assessments and audits on the User and may impose additional conditions/restrictions on the User Account, including but not limited to: (a) establishing a reasonable reserve amount to cover potential Chargebacks (defined below) and related fees; and (b) withholding Services and directing the User to upgrade its infrastructure in compliance with applicable laws.

The User will not sell, provide, exchange, or otherwise disclose to third parties or use themselves (other than for the purpose of completing a transaction, or as specifically required by law) any personal information about any third party (whether its Customer or otherwise), including the financial details and any personal identification information, without obtaining the prior written consent of such third party.

We employ the use of cookies on the peprop.Money Platform. Most interactive websites use cookies to enable retrieval of the User details for each visit. Cookies are used in some areas of the peprop.Money Platform to enable and enhance the functionality and ease of use for the Users. By using the peprop.Money Platform, the User consents to the use of cookies in accordance with the Privacy Policy. Some of the Service Providers may also use cookies.

8. ACCESS AND REGISTRATION TO ONLINE SERVICE PLATFORM

• The user may join the platform as a “Builder”, “Chanel Partner”, “Freelancer” and “Investor”.
• The Website is an online service platform of the Company. To access and use the Company’s online Platform and Services, the user must have a User Account registered on the Company’s Platform. The User Account is provided in partnership with the Banks in accordance with the RBI Guidelines. In this regard, the user will provide the Company and the Service Providers (as applicable) with all documents such as Aadhar No., Pan No., Bank account No. and information required to carry out KYC in accordance with the RBI Guidelines. The user must provide true, accurate, current and complete information at all times, failing which, Company may at any time reject the user’s registration and terminate his right to use or access the Company’s Platform and/or Services. For the purpose of conducting KYC on the User, Company has the right to seek the self-attested copies of the documents, as submitted during/post the registration process.
• User understand and unconditionally agree that even though he/she may be allowed to execute transactions on the Company’s Platform, the funds shall not be settled to his account if KYC obligations are pending on its part in accordance with the RBI Guidelines. Further, upon non- completion of KYC obligations, as mentioned above, to the satisfaction of Company, the company reserves the right to not release the settlement amounts to the user and eventually reverse the funds to the account from where such payment originated if the non-completion of KYC obligations continues.
• When the user register on the Company’s Platform, a user Account will be created based on the information provided. The user is advised to keep the user credentials in confidence as the sole responsibility will fall upon them on any mishappening. The user will ensure that the Account details provided and/or updated are correct and complete at all times. The user shall inform Company of any change in the email address, mobile number, address, change in authorization, control or legal status or cessation of the User’s business in advance writing at least 30 (thirty) Business Days.
• The user shall be responsible at all times for maintaining the safety and confidentiality of the username, password and any other information pertaining to the User Account and for preventing unauthorized access to the User Account and devices. The company will not be liable for any mistake or misuse of the user Account by either the User or by any person authorized by the User, or by any person gaining access to the Services through the User Account;
• The user will use the Company’s Platform only for lawful business activities and will not carry out any activity which is banned, illegal or immoral, or in any manner facilitate furtherance of any such activities which constitutes a violation of any law or regulation, including but not limited to the RBI Guidelines.
• Any funds lying in the Business Current Account is held by the relevant Bank and shall be governed by the terms framed by the said Bank. Funds in the Business Current Account shall belong to the account-holder registered on the Bank’s records and will be subject to applicable Bank charges.
• The user will be responsible and shall indemnify Company against any liability, costs or damages arising in connection with (1) the User providing false, incorrect or misleading, information; and (2) compromise of the User Account credentials. Company reserves the right to refuse access to the Company’s Platform, terminate accounts, remove or edit content at any time without notice to the User concerned if these Terms are violated.
• The User unconditionally authorizes Company to generate Lightweight Directory Access Protocol (LDAP), the User credentials and subscribe to the API's on the sponsor Bank’s web portal or software platform on behalf of the User to facilitate the Services. The User has authorized Company to service the User's Business Current Account on their behalf with regards to queries and complaints raised by the User and/or third party for facilitation of the Services including authorization for raising of queries with the Banks on their behalf.
• The user understand and agree that our services may include communications such as service announcements and administrative messages from us or from our partners and that these communications are considered part of the services. The user will not be able to opt out of receiving these messages. The user also understand that our services may include advertisements.
• The user understands that the company may
• convert account to dormant status if it is not continuously used for 90 days,
• suspend account to inactive status if it is not continuously use for 120 days,
• In case of inactivity for 12 months the user will have to do the KYC again.

9. COMMUNICATION

By submitting the contact information, the user is providing express written consent to receive communications from us at the email address and telephone numbers entered into the contact form, or that the user will later provide.

These communications may include telemarketing messages, through the use of email, landline phone, fax, cellular phone, and text messages.

10. CHARGES

The user of this Website includes builders, freelancers, Chanel partners and other real estate agents. The browsing of the Website is free of cost. However, the user will be charged fees based on the Services requested or availed and the pricing/subscription plan that has been opted for on the Company’s Platform (“Fee”). The User shall bear all applicable taxes if the fees are subject to any type of use or goods and sales tax, income tax, duty or other governmental tax or levy. Company may change any fee or charge or institute and the User agrees that it will pay all fees and charges so levied without any delay or demur. Company shall not make refunds of any amounts charged as Fees other than as agreed by these Terms.

Any such change, if made, shall come into effect immediately upon such change being notified to the User, unless specified otherwise.

11. MODE OF PAYMENT

The Platform enables the User to accept payments from multiple Customer sources including credit/debit cards, net-banking, e-wallets and UPI (“Payment Gateway Services”) subject to continued compliance with these Terms.

Authorization

The User understands that the Payment Gateway Services are provided on the Platform by integrating with various Service Providers in order to provide a single solution for all payment acceptance.

The User authorizes Company to hold, receive, disburse and settle funds on, the User’s behalf subject to these Terms. The User authorization permits Company to generate an electronic funds transfer between the payment system providers and the Escrow Account to process each Transaction. The User acknowledges that its continued use of the Payment Gateway Services will be subject to its compliance with the RBI Guidelines. The authorizations provided hereunder by the User will remain in full force and effect until the User Account is closed or terminated in accordance with the provisions contained hereunder.

All risk, loss or liability associated with delivery undertaken by the User to its Customers will be solely and absolutely attributable the User. Also, all disputes regarding quality, merchantability, non-delivery, delay in delivery or otherwise will be directly handled between the User and the Customer without any reference to Company as a party to such disputes.

Card Payment Network Rules:

The Card Payment Networks have provided the infrastructure and processes to enable Transaction authorization. The Card Payment Network requires the User to comply with the Card Payment Network Rules. The Card Payment Network reserves the right to amend their guidelines, rules and regulations. The company may be required to amend modify or change these terms and conditions pursuant to amendments to the Card Payment Network Rules and such amendments, if any, shall be deemed to be binding on the Users with immediate effect.

Notwithstanding Company’s assistance in understanding the Card Payment Network Rules, the user expressly acknowledges and agrees that, the User is assuming the risk of compliance with all provisions of the Card Payment Network Rules, regardless of whether the user is aware of or have access to those provisions. MasterCard, Visa and American Express make excerpts of their respective rules available on their internet sites.

In the event that, the user’s non-compliance of Card Payment Network Rules, results in any fines, penalties or other amounts being levied on or demanded by a Card Payment Network, then without prejudice to Company’s other rights hereunder, the user shall forthwith reimburse Company in an amount equal to the fines, penalties or other amount so levied or demanded or spent by Company in any manner in relation to such fines, penalties and levies. If the user fails to comply with, the user’s obligations towards the Card Payment Network, Company may suspend settlement or suspend/terminate the Services or any part thereof forthwith or freeze and appropriate incoming funds to the User Account.

Settlement

All Transactions settled to the User shall be subject to the fees payable to Company.

The availability of balance to the User will be subject to receipt of funds into the Escrow Account and User’s continued compliance with the RBI Guidelines at all times.

Subject to fulfilling the KYC requirements, the User may link its Business Current Account in order to settle Transaction proceeds in accordance with the RBI Guidelines. Once linked, the Transaction amount (minus the Fees, as applicable) will be settled to the User’s Business Current Account within T+1 days where ‘T’ is the date of Confirmation of Delivery by the User to Company. The User shall be solely responsible for providing the updated and correct details of their Business Current Account so linked. Notwithstanding anything, the User acknowledges and agrees that where Company has no control over incoming funds and its delay thereof, Company will transfer the funds to the merchant in accordance with the RBI Guidelines.

At the User’s request, Company may provide early settlement services to the Business Current Account at such additional Fees that Company informs the User in writing. The User understands and unconditionally acknowledges that even if the User allowed to receive payment, funds from such transactions will not be settled to the User’s Business Current Account or any other account until KYC obligations are completed by the User in accordance with the RBI Guidelines. If the User continues to default on KYC obligations, as mentioned above, company at its sole and absolute discretion may refrain from releasing the settlement amounts to the User and accordingly reverse the funds to the source from where such payment originated.

12. KYC VERIFICATION

There are a number of options for User to complete KYC on the Company’s Platform. If User proceed to register on the Company’s Platform using Aadhar Offline e-KYC, User (the Aadhaar holder), hereby irrevocably

• place a request to ___________________ to access User Aadhaar Information (defined below) from UIDAI to fetch and verify information regarding Aadhaar Number, Aadhaar XML, Virtual ID, e-Aadhaar, Masked Aadhaar, Aadhaar details, demographic information, identity information, Aadhaar registered mobile number, face authentication details and/or biometric information (collectively referred to as “Aadhaar Information”)
• explicitly authorize Company fetch the User Aadhaar Information from UIDAI to make it available to Company and/or any third party, as may be required for completing KYC verification.
• agree to take all the necessary actions required for the purpose of authenticating and verifying the User Aadhaar Information.
• give a valid, binding, irrevocable and explicit authorization and consent as may be required under applicable laws, rules, regulations and guidelines for availing the Aadhaar API services including, but not limited to the transmission and storage of the User Aadhaar Information by Company
• understand and agree that the Consent has been submitted by the User voluntarily and without any coercion from Company or any other party.
• fully understand and accept sole and complete responsibility for any issues, legal suits, damages, losses, penalties, fines or liabilities (“Losses”) arising out of the User sharing of Aadhaar Information and authorizing Company for fetching the User Aadhar Information and that the User will fully hold harmless Company its representatives, employees and directors for any Losses arising out of such request and actions.
• Understand and agree that Company does not store or retain any Aadhaar Information including the Aadhaar number belonging to the User after Company has processed User request.
• The User shall be made aware that no further transactions will be permitted until the full KYC procedure is completed

If the User fails in meeting the minimum KYC requirements, banks will have to right to refuse to deal with the company or it may block the account. In such cases, only administrator has the right to unblock such account.

13. CONFIDENTIALITY

The User agrees not to disclose or attempt to use or personally benefit from any non-public information that it may learn or discover on the Website or through the Services. This obligation shall continue until such time as the non-public information has become publicly known through any action of the User. If the User is compelled by order of a court or other governmental or legal body (or have notice that such an order is being sought) to divulge any such non-public information, the User agrees to promptly and diligently notify Company and cooperate fully with Company in protecting such information to the extent possible under applicable law.

Company may access, preserve and disclose any of the User’s information if required to do so by applicable law, or if the company believes in good faith that it is reasonably necessary to (i) respond to claims asserted against the Company or to comply with legal process, (ii) for fraud prevention, risk investigation, User support, product development and de-bugging purposes, or (iii) protect the rights, property or safety of Company, its Users or members of the public.

14. SUSPENSION OF THE USER ACCESS AND ACTIVITY

Notwithstanding other legal remedies that may be available to it, the Company may in its sole discretion limit the User's access and/ or activity by immediately removing the User's access credentials either temporarily or indefinitely, or suspend / terminate the User's membership, and/or refuse to provide User with access to the Website, without being required to provide the User with notice or cause:

a) If the User is in breach any of these Terms or the Policy;

b) If the User has provided wrong, inaccurate, incomplete or incorrect information;

c) If the User's actions may cause any harm, damage or loss to the other users or to the Website/Company, at the sole discretion of the Company.

15. USER DATA PROTECTION

a) No Sensitive Information

The User represent that it shall not use Company’s Services to collect, manage or process Sensitive Information and shall be solely responsible with regard to the nature and extent of the information collected from User’s clients and potential clients.

b) Restricted use of User Data

Company will not use, or allow anyone else to use, User Data to contact any individual or company except as directed or otherwise permitted by User. Company will use User Data only in order to provide the Services only as permitted by applicable law, these Terms of Service and the Privacy Policy.

e) Aggregate and anonymized data

Company may monitor use of the Services by all its users and use the data gathered in an aggregate and anonymous manner. User agree that the Company may use and publish such information, provided that such information does not incorporate any User Data and/or identify the User.

f) Security Measures

Company will adopt and maintain appropriate organizational and technical safeguards for the protection of the security, confidentiality and integrity of User Data.

16. INDEMNITY AND LIMITATIONS

The User hereby expressly agrees to defend, indemnify and hold harmless the Website and the Company, its employees, directors, officers, agents and their successors and assigns and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon the User's actions or inactions, including but not limited to any warranties, representations or undertakings, or in relation to the non-fulfilment of any of the User's obligations under this Agreement, or arising out of the User's infringement of any applicable laws, rules and regulations, including but not limited to infringement of intellectual property rights, payment of statutory dues and taxes, claims of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers, or the infringement of any other rights of a third party.

In no event shall the Company/Website be liable to compensate the User or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable, and whether or not the Company/Website had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with the User's use of or access to the Website and/or the products, services or materials contained therein.

The limitations and exclusions in this section apply to the maximum extent permitted by applicable law, and the Parties expressly agree that in the event of any statute, rule, regulation or amendment coming into force that would result in the Company/Website incurring any form of liability whatsoever, these Terms and the Policy will stand terminated one (1) day before the coming into effect of such statute, rule, regulation or amendment. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.

17. INTELLECTUAL PROPERTY RIGHTS

Unless expressly agreed to in writing, nothing contained herein shall give the User a right to use any of the Site's trade names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports and other distinctive brand features, save according to the provisions of these Terms. All logos, trademarks, brand names, service marks, domain names, including material, designs, and graphics created by and developed on the Website by the Company and other distinctive brand features of the Website are the property of the Company. Furthermore, with respect to the Website created by the Company, the Company shall be the exclusive owner of all the designs, graphics and the like, related to the Website.

18. DISCLAIMER OF WARRANTIES AND LIABILITIES

a) Except as otherwise expressly stated on the Website, all products/services offered on the Website are offered on an "as is" basis without any warranty whatsoever, either express or implied.

b) The Company/Website makes no representations, express or implied, including without limitation implied warranties of merchantability and fitness of a product for a particular purpose.

c) The User agrees and undertakes that he/she is accessing the Website and transacting at his/her sole risk and are that he/she is using his/her best and prudent judgment before purchasing any product/service listed on the Website, or accessing/using any information displayed thereon.

d) The Website and the Company accepts no liability for any errors or omissions, whether on behalf of itself or third parties, or for any damage caused to the User, the User's belongings, or any third party, resulting from the use or misuse of any product purchased or service availed of by the User from the Website.

e) The Company/Website does not guarantee that the functions and services contained in the Website will be uninterrupted or error-free, or that the Website or its server will be free of viruses or other harmful components, and the User hereby expressly accepts any and all associated risks involved with the User's use of the Website.

f) It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.

19. DISPUTE RESOLUTION AND JURISDICTION

It is expressly agreed to by the Company and the User, hereto that the formation, interpretation and performance of these Terms and any disputes arising here from will be resolved through a two-step Alternate Dispute Resolution ("ADR") mechanism. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.

a) Mediation: In case of any dispute between the parties, the Parties will attempt to resolve the same amicably amongst themselves, to the mutual satisfaction of both Parties. In the event that the Parties are unable to reach such an amicable solution within thirty (30) days of one Party communicating the existence of a dispute to the other Party, the dispute will be resolved by arbitration, as detailed herein below

b) Arbitration. In the event that the Parties are unable to amicably resolve a dispute by mediation, said dispute will be referred to arbitration by a sole arbitrator to be appointed by the Company, and the award passed by such sole arbitrator will be valid and binding on both Parties. The Parties shall bear their own costs for the proceedings, although the sole arbitrator may, in his/her sole discretion, direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in English, and the seat of Arbitration shall be the city of Mumbai in the state of Maharashtra, India.

The Parties expressly agree that the Terms, Policy and any other agreements entered into between the Parties are governed by the laws, rules and regulations of India, and that the Courts at Delhi shall have exclusive jurisdiction over any disputes arising between the Parties.

20. NOTICES

Any and all communication relating to any dispute or grievance experienced by the User may be communicated to the Company by the User reducing the same to writing, and sending the same to the registered office of the Company by Registered Post Acknowledgement Due / Speed Post Acknowledgement Due (RPAD / SPAD)

21. MISCELLANEOUS PROVISIONS

a) Entire Agreement: These Terms, read with the Privacy Policy form the complete and final contract between the User and the Company with respect to the subject matter hereof and supersedes all other communications, representations and agreements (whether oral, written or otherwise) relating thereto;

b) Waiver: The failure of either Party at any time to require performance of any provision of these Terms shall in no manner affect such Party's right at a later time to enforce the same. No waiver by either Party of any breach of these Terms, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms.

c) Severability: If any provision/clause of these Terms is held to be invalid, illegal or unenforceable by any court or authority of competent jurisdiction, the validity, legality and enforceability of the remaining provisions/clauses of these Terms shall in no way be affected or impaired thereby, and each such provision/clause of these Terms shall be valid and enforceable to the fullest extent permitted by law. In such case, these Terms shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the original rights, intentions and commercial expectations of the Parties hereto, as expressed herein

Part B

(Service Terms & Conditions)

The User represents and agrees that the User must abide by the Terms of Service for peprop.Money, set forth in Part A, in order to use the Services mentioned in this Part B.

Introduction

The User can use peprop.Money to pay for and receive payments arising from Business Transactions.

peprop.Money usage signifies that the User (a) agrees to be governed by these Terms; (b) contracts with us; and (c) acknowledges that these Terms constitute the User's contractual obligations.

• Eligibility

If you are intending to use peprop.Money, you must meet both of these requirements: (i) be a tax resident of India; and (ii) be Admin Verified on our Platform and registered to use peprop.Money.

• Rights and Obligations

No interest is payable by us on the amounts maintained by the User in peprop.Money.

A User is permitted to operate only 1 (one) peprop.Money account.

The provision governing Payment Gateway Services in these Terms governs the collection of amounts by the User using Payment Gateway Services (as defined below).

If funds are received in the Escrow Account, the User will have balance on peprop.Money, but the User must always comply with the RBI Guidelines.

According to RBI guidelines, users may link their Business Current Account to their peprop.Money account once they have completed the KYC requirements. In the event that the User's Business Current Account is linked to peprop.Money, the Transaction amount (minus Fees, as applicable) will be settled to the User's Business Current Account within T+1 days from the date the User confirms delivery of the order to peprop.Money. For their Business Current Account linked to their peprop.Money Account, the user shall be solely responsible for updating the details.

peprop.Money shall transfer funds to the merchant in accordance with RBI Guidelines, regardless of any control peprop.Money may have over incoming funds and their delay as a result of delays from the User.

User acknowledges unconditionally and understands that even if the user is allowed to receive payments using peprop.Money, such funds will not be settled to the user's peprop.Money / Business Current Account or any other account until RBI KYC obligations are met by the user. peprop.Money may, at its sole discretion, refuse to release settlement amounts to the Users in the event that they continue to default on KYC obligations, as described above, and accordingly reverse the funds to the source of payment

• Termination

peprop.Money reserves the right to suspend/discontinue peprop.Money for the User for any reason whatsoever. This includes the following grounds, based on suspicion or otherwise

• Violation of the RBI Guidelines;
• Violation of any of these Terms;
• Discrepancy in the information and KYC documentation provided by the User; or
• To prevent potential fraud, sabotage, wilful destruction or threat to national security; or
• Where peprop.Money in its sole opinion and discretion believes that cessation/ suspension of the peprop.Money is necessary to meet the ends of justice.

PAYMENT GATEWAY

User may accept payments using the peprop.Money Platform from multiple sources including credit/debit cards, net-banking, e-wallets, and UPI ("Payment Gateway Services"), subject to continued compliance with these Terms.

• Authorization

By integrating with various Service Providers, Payment Gateway Services is offered on the Platform so that users can access a single solution for a variety of payment acceptance methods.

peprop.Money is authorized by the User to receive, distribute, settlement and dispense funds on the User's behalf. peprop.Money is authorized, upon User authorisation, to initiate a transmission of funds between the Escrow Account and the payment system provider. Users acknowledge that the RBI Guidelines have to be followed in order for the Payment Gateway Services to be used. If the User Account is closed or terminated pursuant to the provisions herein, the authorization provided herein will remain in full force and effect.

It is solely and absolutely the User's responsibility and risk to deliver to its customer. In addition, all disputes associated with quality, merchantability, non-delivery, delayed delivery, etc., will be handled directly between the User and Customer, without peprop.Money participating in such disputes.

• Card Payment Network Rules:

Transaction authorisation is enabled through the Infrastructure and Processes provided by the Card Payment Networks. In order to use Card Payment Network, the User must comply with the Card Payment Network Rules. Guidelines, rules and regulations may be amended by the Card Payment Network at any time. In the event that these Terms of Use need to be amended, modified or changed in accordance with the Card Payment Network Rules, any such amendments, if any, will be binding on Users and become effective immediately.

While we assist the User in understanding the Card Payment Network Rules, the User is expressly reminded and agrees the User is solely responsible for compliance with all terms of the Card Payment Network Rules, regardless of whether the User is aware of or has access to those terms. MasterCard, Visa and American Express make excerpts of their respective rules available on their internet sites.

In the event that, the User’s non-compliance of Card Payment Network Rules, results in any fines, penalties or other amounts being levied on or demanded of Us by a Card Payment Network, then without prejudice to Our other rights hereunder, the User shall forthwith reimburse Us in an amount equal to the fines, penalties or other amount so levied or demanded or spent by Us in any manner in relation to such fines, penalties and levies. Users who fail to comply with their obligations towards the Card Payment Network may have their settlements suspended or have their account suspended/terminated or their incoming funds froze and appropriated.

• Settlement

All Transactions settled to the User shall be subject to the Fees payable to peprop.Money.

Upon receiving funds into the Escrow Account, and ensuring that User compliance with RBI Guidelines at all times, the balance available on peprop.Money will be provided to the User. In accordance with RBI Guidelines, a User may link its Business Current Account to their peprop.Money account when they fulfill the KYC requirements. If you link the transaction, the Transaction amount (minus the Fees, if applicable) will be settled to the User's Business Current Account from peprop.Money within T+1 days; T being the date the User received our Confirmation of Delivery. In order for the peprop.Money Account to function correctly, the User must provide us with the correct details of their Business Current Account. peprop.Money shall transfer funds to the merchant in accordance with RBI Guidelines, regardless of any control peprop.Money may have over incoming funds and their delay as a result of delays from the User. At the User’s request, peprop.Money may provide early settlement services to the Business Current Account at such additional Fees that peprop.Money informs the User in writing.

Despite allowable payments through peprop.Money, users acknowledge and acknowledge that funds from these transactions will not be settled to peprop.Money / Business Current Accounts of any kind by peprop.Money until KYC obligations are fulfilled. peprop.Money may, at its sole discretion, refuse to release settlement amounts to the Users in the event that they continue to default on KYC obligations, as described above, and accordingly reverse the funds to the source of payment.

• Prohibited Services

The User agrees that the User will not use the Payment Gateway Services in connection with the following businesses, business activities or business practices:

• embassies, foreign consulates or other foreign governments;
• door-to-door sales;
• offering substantial rebates or special incentives to the cardholder subsequent to the original purchase;
• negative response marketing;
• engaging in deceptive marketing practices;
• evading card network's chargeback monitoring programs;
• engaging in any form of licensed or unlicensed aggregation or factoring;
• age restricted products or services;
• bail bonds;
• bankruptcy lawyers;
• bidding fee auctions;
• collection agencies;
• chain letters;
• cheque cashing, wire transfers or money orders;
• counterfeit goods (e.g. knock-offs, imitations, bootlegs);
• currency exchanges or dealers;
• firms selling business opportunities, investment opportunities, mortgage consulting or reduction, credit counselling, repair or protection or real estate purchases with no money down;
• credit card and identity theft protection;
• cruise lines;
• essay mills;
• flea markets (firms/ individuals operating from a booth, on a part time basis with no lease or telephone availability; whether indoor or outdoor);
• drug paraphernalia;
• extended warranties;
• fortune tellers;
• "get rich quick" schemes;
• gambling (including but not limited to lotteries, internet gaming, contests, sweepstakes, or offering of prizes as an inducement to purchase goods or services);
• sports forecasting or odds making;
• illegal products or services;
• mail-order brides;
• marijuana dispensaries and related businesses;
• money transmitters or money service businesses;
• multi-level marketing or pyramid schemes;
• online, mail, or telephone order pharmacies or pharmacy referral services;
• prepaid phone cards, phone services or cell phones;
• pseudo pharmaceuticals;
• quasi-cash or stored value;
• securities brokers;
• sexually-oriented or pornographic products or services;
• shipping or forwarding brokers;
• substances designed to mimic illegal drugs;
• telemarketing;
• timeshares;
• online, mail, or telephone order tobacco or e-cigarette sales;
• weapons and ammunitions;/li>
• virtual currency or credits that can be monetized, re-sold or converted to physical or digital goods or services or otherwise exit the virtual world; or
• products/services intended to inflict or promote revenge, harassment, and other forms of abuse, humiliation and intimidation;

• Transaction Dispute

As per services agreements with Card Payment Networks, the User agrees to contest transactions with the card payments networks and any subsequent charges as soon as 120 (one hundred twenty) days after the date of transaction. Chargebacks are reversals of payments made by the Company to the Customer following the resolution of a dispute in the Customer's favor (“Chargeback”). If peprop.Money is to reject or suspend payments to the User, to initiate Chargebacks, refunds, or to claim any other dispute relating to the Transactions contemplated under these Terms ("Transaction Dispute") for any reason whatsoever, peprop.Money will notify the User as soon as possible.

On such notification the User will conduct an internal review of such matter and will, within 36 (thirty six) hours from receipt of notification, revert to Us in writing either:

• requesting Us to refund ("Refund Request") the payment received by the Customer in respect of such Transaction Dispute ("Refund Monies"); or
• providing Us with a statement explaining how the Disputed Transaction is not warranted, together with all documentary evidence in support of contesting such Transaction Dispute.

In the event that the User provides a Refund Request to Us or fails to contest such Transaction Dispute within the aforesaid 36 (thirty six) hours or contests Transaction Dispute without providing supporting documentation to the satisfaction of peprop.Money, the Service Provider and/or Card Payment Network and/ or issuing Bank, peprop.Money will be entitled to recover the Refund Monies from settlements subsequently made to the User Account.

In the event that the user does not return the Refund Monies to peprop.Money in a timely fashion, the user will be responsible for making payment. In consideration of the Transaction Dispute, it is agreed and acknowledged by the Parties that the Fees charged by peprop.Money in respect of the Transaction Dispute will not be refunded, compensated, or paid by Us to the User, Customer, or anyone else. Additionally, a chargeback will be processed within one (1) week of the transaction, and the Customer will only be responsible for the value of the chargeback.

MULTI-ACCOUNT CONNECT; AUTOMATED ACCOUNTING AND TAX FILING

Scope

Users can view their customer statements and payments across different banks on a unified dashboard ("Multi-Account Connect"). They will also gain access to automatic accounting records and reports ("Automated Accounting").

The peprop.Money Platform will be provided to You only to the extent that peprop.Money acts as technology aggregator for these purposes.

peprop.money has partnered with Service Providers who are authorised ERI and Application Service Providers (ASP ) as per the Electronic Furnishing of Return of Income Scheme, 2007 and Goods and Services Tax Act, 2017 and may offer ERI Services and ASP Services in the near future. “ERI Services” include (i) income return filing and ancillary activities by adding you as a client on the Income Tax Department’s web portal to submit your Income-Tax Return (“ITR”), and retrieve information, such as your ITR-V, refund status, 26AS, etc.; (ii) easy filing of ITRs by automatically recognising the data from the Form-16 uploaded by you; and (iii) manual filing of ITRs by allowing you to fill the requisite data in the ITR. “ASP Services” include taking the User’s raw data on sales and purchases and converting it into the GST returns (“GSTR”). These GSTRs will then be filed on behalf of the filer with GSTN via the GST Suvidha Provider. The User agrees to such terms stipulated by peprop.money and its Service Providers, from time to time, if the User undertakes ERI Services and ASP Services from the peprop.money Platform. The provision of the ERI services through the peprop.money Platform and display of such information received from the Service Provider shall not in any manner constitute any recommendation, advice, opinion or any service being given by peprop.money.

Exclusion of Liability

In the event the User or concerned Service Provider executes any unauthorized or incorrect instruction, peprop.money shall not be liable to the User for any wrongful amount debited or credited to the User for any reason whatsoever. Accordingly, peprop.money expressly disclaims all responsibility, direct or indirect, in this regard.

Internet Frauds and Technology Risks

Using these Services may be impaired by fraud, misuse, hacking, and other incidents that can occur on the internet. While peprop.money shall take measures to prevent any such fraud, hacking, or other actions, which could adversely affect the use of these Services, it does not guarantee the User complete protection from such frauds, hacking, and other actions. Services may need to undergo maintenance from time to time, and during those times, the User's requests may not be processed. There may be delays or failures in the processing of the requisite instructions as a result. In the event that peprop.money is unable to honour any Customer instruction, the User acknowledges and understands that peprop.money disclaims all and any liability.

Collection of User Data

These Services will require the User to provide certain details that will be used to collect some data ("Data"). In order to get accurate results from the User's Data, they must always provide true, accurate, current, and complete data; otherwise, they may end up with inaccurate, redundant, or incomplete results.

Use of User’s Data

By using the collected information, we can personalize the user's experience and respond better to individual requirements, improve our peprop.money Platform and/or applications based on the information and the User's requirements, and improve User experiences based on feedback.

Request for Consent

A User's consent for the collection of Data and for subsequent use of that Data is assumed when the User makes a decision to use the Services.

Malicious Behavior

No party and/or entity is allowed on the Platform to steal user data, secretly spy on or harm them, or do anything else malicious. Therefore, the following are expressly prohibited:

• viruses, trojan horses, malware, spyware or any other malicious software
• apps/ websites that link to or facilitate the distribution or installation of malicious software
• apps/ websites that introduce or exploit security vulnerabilities
• apps/ websites that steal a User’s authentication information (such as usernames or passwords) or that mimic other apps or websites to trick Users into disclosing personal or authentication Data
• apps/ websites that install other apps on a device without the User’s prior consent apps/ websites designed to secretly collect device usage, such as commercial spyware apps.

QR CODES

General

peprop.money offers a single unified inter-operable QR code to the User for accepting payments made using third party UPI apps, net-banking etc. (“QR Code”).

• The User shall, upon receipt of the QR code, link the QR Code to the User Account. By linking or using the QR Code in any manner whatsoever, the User hereby accepts these Terms and unconditionally authorises peprop.money to hold, receive, disburse and settle funds on its behalf. This authorization permits peprop.money to receive an electronic funds transfer initiated by the Customer into the Escrow Account to process each Transaction.
• The User understands that the QR Code which will be generated by peprop.money is unique and specific to the User and the User shall at all times maintain security of this QR Code. Specifically peprop.money shall not be liable in any manner whatsoever for any negligent or wilful misuse of the QR Code by the User or its agents/ employees.
• The User may link the Business Current Account to peprop.money to settle the amounts collected in peprop.money. When collected amounts into peprop.money using QR Codes the User will also be subject to the provisions governing the use of peprop.money (including settlement timelines and Fees, as applicable), as set out under these Terms.
• The User agrees and understands that peprop.money reserves the right to suspend settlements into peprop.money and/or the Business Current Account or opt for any other equitable remedy (including termination of these Terms) if it determines at its sole discretion that the User violates any of these Terms.
• The User hereby represents, warrants and covenants that the User shall deliver the goods/services to its Customers either before or immediately upon the payment for such goods/services by the Customers using the QR Code.

CORPORATE CARDS

“Corporate Card” refers to any co-branded credit card, virtual card or prepaid card issued by partner banks/financial institutions (“Issuing Bank”) at the request of peprop.money, to a registered User of the peprop.money Platform who has made an application for the same for the purpose of meeting the User’s expenses. The Corporate Card will carry the branding of peprop.money and will be provided to the User at peprop.money’s sole discretion. By requesting for and/or proceeding to use the Corporate Card, the User signifies its consent to be bound by these Terms.

General Terms

When the User avails or uses the Corporate Card, the User is representing that:

• The Corporate Card shall be utilized by the User strictly in compliance with the RBI Guidelines and the Issuing Bank’s terms at all times.
• Its use of the Corporate Card shall not violate any applicable laws or regulations, and that the User fulfils all the eligibility criteria set forth under the General Terms;
• The User may assign the Corporate Card to one or more of its authorized employees or personnel at its own risk and expense subject to compliance with the RBI Guidelines.
• All registration information the User submits is truthful, complete and accurate and the User agrees to maintain accurate, complete and up-to-date account information.
• The Corporate Card, or its content will only be used for business purposes. By using the Corporate Card, the User hereby agrees that it is aware and responsible to adhere to all terms governing use of peprop.money and the Business Current Account.
• By making a payment using the Corporate Card, You assume responsibility for the transaction that has taken place through Corporate Card irrespective of whether such transaction was initiated by your authorized personnel or otherwise.
• The User understands that Transactions initiated using the Corporate Card are routed through facilities and infrastructure provided by the Banks, Card Payment Networks and other Service Providers. peprop.money disclaims any and all liability in the event of any error arising from a failure in the systems or networks of the applicable Bank or Card Payment Network or Service Provider.
• The User understands and accepts that not all products, services and rewards offered in relation to the Corporate Card are available in all geographic areas and it may not be eligible for all the products, services and rewards offered by peprop.money. peprop.money reserves the right to determine the availability and eligibility for any product, services and rewards offered in respect of the Corporate Card.'

Fees and Charges

Fees, interest and any other charges applicable in respect of the Corporate Card will be payable as per the terms communicated by the Issuing Bank to the User, from time to time.

The Corporate Card will be provided to the User at such fees as communicated by peprop.money to the User on the Platform.

The User hereby unconditionally and irrevocably authorizes peprop.money with the right to create lien or set- off/appropriate any amounts accruing or already accrued to the User, to meet interest and any other charges if there are any amounts that are outstanding, due and payable on the Corporate Card for a period of 30 (thirty) days or more. Upon the occurrence of the foregoing, the Corporate acknowledges that peprop.money reserves the absolute right to charge additional fees to the User for the services rendered

Limits & Statement

Limit: The cash usage and withdrawal limits in respect of the Corporate Card will be subject to multiple factors including: (a) loading of balances on the Corporate Card in case of prepaid cards; (b) credit assessment of the User; and (c) the terms stipulated by the Issuing Bank, as amended from time to time.

Statement: For credit cards, the User will be sent a monthly statement from the Issuing Bank showing payments, transactions and charges, if any, for the month, provided the Corporate Card has been used during the said period. peprop.money may, at its own discretion, provide a recent transaction statement in respect of the Card on the User's account on the Website platform.

Billing Dispute: In the event of a billing dispute, the User must inform the Issuing Bank immediately. For billing disputes, the Issuing Bank will investigate and confirm the liability for such transactions

Refunds

The User is responsible for all information provided in respect of the User Account, including the correctness of details for payment of your credit card bill and all charges that result from these payments. peprop.money shall not be responsible for any payment for an incorrect credit card account or bill payment number. In case, money has been charged to the Corporate Card, peprop.money or Business Current Account and a payment/service is not delivered by the concerned service provider within 72 working hours of completion of the Transaction then the User may inform peprop.money regarding the same by sending an email to support@peprop.money . We will investigate such incidents and if it is found that money was indeed charged without delivery of the payment/service then you will be refunded the money in accordance with our internal grievance policy. All refunds will be credited to source. peprop.money will have the sole discretion to determine the mode of reversal from the above-mentioned options. However, peprop.money disclaims any and all liability, including for refunds, in the event of any error arising from a failure in the applicable Bank or Card Payment Network.

In case a Transaction has been wrongfully made and credited to your Corporate Card, peprop.money reserves the right to automatically initiate a refund. By agreeing to these terms, You hereby consent to such a refund initiated by the Acquiring Bank, at the request of peprop.money, to rectify any incorrect transaction made to your favour. Once the said Transaction is processed, peprop.money shall inform you of the same and the corrective action taken by peprop.money to refund such payment.

Suspicious Activity

The User is responsible for all information provided in respect of the User Account, including the correctness of details for payment of your credit card bill and all charges that result from these payments. peprop.money shall not be responsible for any payment for an incorrect credit card account or bill payment number. In case, money has been charged to the Corporate Card, peprop.money or Business Current Account and a payment/service is not delivered by the concerned service provider within 72 working hours of completion of the Transaction then the User may inform peprop.money regarding the same by sending an email to support@peprop.money . We will investigate such incidents and if it is found that money was indeed charged without delivery of the payment/service then you will be refunded the money in accordance with our internal grievance policy. All refunds will be credited to source. peprop.money will have the sole discretion to determine the mode of reversal from the above-mentioned options. However, peprop.money disclaims any and all liability, including for refunds, in the event of any error arising from a failure in the applicable Bank or Card Payment Network.

In case a Transaction has been wrongfully made and credited to your Corporate Card, peprop.money reserves the right to automatically initiate a refund. By agreeing to these terms, You hereby consent to such a refund initiated by the Acquiring Bank, at the request of peprop.money, to rectify any incorrect transaction made to your favour. Once the said Transaction is processed, peprop.money shall inform you of the same and the corrective action taken by peprop.money to refund such payment.

Termination

The Corporate may terminate the Corporate Card relationship with peprop.money and the Issuing Bank at any time by providing prior written notice.

peprop.money as well as the Issuing Bank may also cancel the use of the Corporate Card at any time without prior notice, if peprop.money or the Issuing Bank (as the case maybe) considers it necessary for business or security reasons, which may include but not limited improper use of Corporate Card, misleading or incorrect information/documents given along with application or otherwise, failure to furnish information or documents as required by relevant laws/regulations (including identification documents) as may be required under the Issuing Bank’s policies, the RBI Guidelines, or if the User is involved in any civil litigation or criminal offence / proceedings involving a statutory body or court of law.

Loss, Theft or Misuse

In case the Corporate Card is lost, stolen, misplaced, or if someone else knows the Card PIN or other security information, the User should contact the Bank immediately.

The User must report the theft of the Corporate Card(s) to the Police and lodge a FIR.

The User will not be liable for any misuse on the Corporate Card after informing the Issuing Bank of the loss, unless the User has acted with gross negligence or engaged in fraud.

The User will be solely liable for all losses owing to any misuse of the Corporate Card prior to intimation being provided to the Issuing Bank about loss of the Corporate Card

Disclosure

By proceeding to use the Corporate Card as a credit card, the User understands, covenants and confirms that it authorizes peprop.money to share any information relating to the Corporate Card and User Account with the Issuing Bank and any other Service Provider: (i) to enhance the Service experience for the User; and/or (ii) for the purpose of checking credit worthiness of the User.

The User understands, covenants, and confirms that the Issuing Bank may have associated with Credit Information Companies (“CIC”) authorized by the RBI and will, consequently, share credit information including but not limited to the current balance, loans/EMI facilities linked to the Corporate Card (if availed), etc. along with the demographic details in accordance with the Credit Information Companies (Regulation) Act, 2005. The CICs only provide factual credit information and do not provide any opinion, indication or comment pertaining to whether credit should or should not be granted. It is in the best interest of the User to maintain a good credit history by paying the necessary dues in a timely manner. Details of default on the Corporate Card will be shared with the CICs, which could impact the credit worthiness of the User.

peprop.money and the Issuing Bank reserve the right to provide any details relating to the Corporate Card account to a court of law or enforcement agency, as may be required under applicable laws.