Refund and Cancellation policy

1. Introduction

At DASV Technologies Private Limited, we are committed to providing exceptional services to our clients. However, if you are not satisfied with the service you received, you are eligible for a 100% refund under the conditions outlined in this policy

2. Refund Eligibility

You are eligible for a 100% refund if:

• The refund request is made within 15 days of the original payment date.
• The service provided did not meet the agreed-upon expectations or was not fully delivered.
• You have a valid reason for dissatisfaction with the service.

3. Refund Request Process

To initiate a refund, please follow these steps:

1. Submit a Refund Request:

Send an email to support@peprop.money with the subject line:

Refund Request – [Your Order ID] or through our Peprop Buyer App in My bookings section

Include the following details:

• Full Name
• Contact Information
• Order ID or Invoice Number
• Reason for the Refund Request

2. Verification and Approval:

Our team will review your request and verify the payment details.

You may be contacted for additional information, if necessary.

3. Refund Processing:

Once approved, your refund will be processed within 5-10 business days.

The refunded amount will be credited back to the original payment method used during the purchase.